Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.
On out look select Home ->New Items-> More Items->Choose Form , Select User template in File System , click on the Browse button and the "Browse For Folder" dialog will allow to browse to your otf file. Open the .oft file and make required changes and click File - Save as, change file format to .oft and save in require location.
i am working on a company computer microsoft is on an exchange server.
windows 7 runs locally on my computer. outlook 2010 was installed locally on my computer but all messages reside on msft exchange server. i have tried the method you recommended and still no resolution. here is the kicker, i have templates that work correctly and some that don't. how does that work?
yes that is correct. some of the templates that i update maintain the changes that i have made and others do not. i have asked my it department they say that i have administrative rights for outlook already.
i have permission to read, write, edit.
I have tried what you are recommending and still the same outcome. Also tried rebuilding the template, saving locally to my computer, then saving on server, then template from server, making my usual updates the the body of the message. Samething results, as soon as I click save command it goes back to the original template. The updates that i made to the send to field sticks, but the changes I made to the body of the email are gone.
i was not able to figure out how to do that yet. do you know how to do that?
read & execute
are all cheched for both files
user is "system"
Everything settings on working oft and other oft files are same ?RegardsJins
yes they are.
sorry, but this still did not work.
sorry, I did that and still is not working.
Actually, I am out of idea. We tried almost every thing except re-installing Outlook and Exchange server. Anyway, please enable the built-in administrator account of your windows 7 and the login to the administrator account and try again.
Check this thread to see how to enable built-in administrator account.
Click on and login as administrator. Open outlook. Configure it and check the result.