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Barun
Barun, Computer Support Specialist
Category: Computer
Satisfied Customers: 11183
Experience:  8+ years of professional experience in providing support for tech-related issues, including computers, email and software.
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google will not let me open my gmail if I have to give a pass

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google will not let me open my gmail if I have to give a pass word. I know the password XXXXX username but it will only open when it loads automatically... which happens often...This has been going on since Feb 2013 when I bought the laptop...Cannot get it straightened out..Just found out that Gppgle is at fault...Everything has been checked by Time Warner and Staples over and over again...They say It has to be with Google..PLEASE HELP.Betty Calcutt
Hi, and thank you for asking your question.

May I remote in to your computer now, and take a look at the issue for you?

Regards
Customer: replied 3 years ago.


Thank you..What do you need to know

Okay; you just need to click on the following session link:
http://166.78.231.170:8040/?Session=cccbb176-e35d-4e0f-9866-577be152b1ac

Join the session, and RUN the downloaded application - and I'll be remotely connected.

Regards
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