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Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11640
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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IF WINDOWS 8 HAS ADOBE FLASH PLAYER ALREADY INSTALLED HOW CAN

This answer was rated:

IF WINDOWS 8 HAS ADOBE FLASH PLAYER ALREADY INSTALLED HOW CAN I OPEN IT

Kamil Anwar :

Hello & Welcome to JustAnswer. My name isXXXXX and i will do my best to assist you.

Kamil Anwar :

Are you currently using the same computer where you want to play the Pogo Games?

Customer:

YES

Kamil Anwar :

Please Click Here and tell me if it tells you to download the flash player.

Kamil Anwar :

If it does, please download the flash player and run through the setup then restart your browswer.

Customer:

IT SAYS TO DOWNLOAD AND THEN WHEN I TRY TO DOWNLOAD IT TELLS ME ITS ALREADY INS TALLED ON THIS COMPUTER

Kamil Anwar :

Which browser are you using?

Customer:

I DON'T KNOW I'M PRETTY STUPID WITH COMPUTERS CAN YOU E MAIL ME WITH THE INSTRUCTIONS

Kamil Anwar :

Should i get someone to look at your PC remotely and fix the issue for you? This would be easier for you.

Customer:

THAT SOUNDS PRETTY GOOD, WHAT DO I HAVE TO DO

Kamil Anwar :

That will be easier.

Customer:

O K

Kamil Anwar :

I will refer you to another expert who will provide you with the instructions. Please wait a few minutes and you will receive a message and instructions from another expert.

Hi, and thank you for asking your question.

Let's do a remote session now. Please click on the following session link now:
http://166.78.231.170:8040/?Session=4900c88a-97f5-409f-b823-d9ae7def2389

Join the session, and RUN the application when prompted - and I'll be remotely connected.

Regards
I have resolved the issue by remote access now. Thank you!

Regards
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11640
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Bryan and 3 other Computer Specialists are ready to help you

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