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Ask Jerry Hannell Your Own Question

Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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I just purchased a new computer with windows 8. After I tried

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I just purchased a new computer with windows 8. After I tried o sync my Sprint Blackberry Style 9670, Outlook 365 would not load because a stop working error. Is the blackberry desktop software compatible with window 8?

XXXXX XXXXXnell :

hello sir/madam

JACUSTOMER-dawln53p- :

Hi Jerry, I'm George

XXXXX XXXXXnell :

Hello George,

XXXXX XXXXXnell :

BlackBerry Desktop Software will function when installed on Microsoft Windows 8, however .NET Framework 3.5 must be installed and enabled prior to the installation of the BlackBerry Desktop Software

XXXXX XXXXXnell :

http://www.microsoft.com/en-us/download/details.aspx?id=21

JACUSTOMER-dawln53p- :

do you have a web site to download framework>

XXXXX XXXXXnell :

yes, can you install it from the link above

JACUSTOMER-dawln53p- :

Thanks I will perform the installation.

JACUSTOMER-dawln53p- :

Thanks for your help

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