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Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 12692
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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I am getting an error message user profile service service

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I am getting an error message
user profile service service failed the log on
user profile can not be loaded
what do I do
Toshiba satellite
Welcome, my name is XXXXX XXXXX I will assist you today!

This is usually a sign of minor, and sometimes major corruption with your windows user profile.. Sometimes tits easy to resolve, other times it takes several steps..

So if these first steps dont work, hang in there with me and send a reply letting me know exactly what happens..That way I can continue to assist you with further steps as needed.

First thing we want to do , is shut down the computer.

Them, press power and immediately start tapping f8..

if it asks you how you want to start, choose safe mode with networking...

If you can load in safe mode.. Perform this step next.


Click start, all programs, accessories, system tools, system restore..

Click, restore my computer to an earlier pont, then click next..

We want to choose a restore point that was at least one day before the issues started..

Carry out the restore. the computer will restart, then let me know if that fixed the issue or not..


I strive to provide great service, and greatly appreciate a rating of excellent below when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.
Dustin and 4 other Computer Specialists are ready to help you