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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8731
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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password XXXXX accepted for

This answer was rated:

password XXXXX accepted for -trying to access site to get postal exam results for user name kennykoss

Hi, I'm Robert and I'll be helping you with your computer question.


there should be a lost password XXXXX on the page where you login


what happens when you try that ?

Customer: replied 3 years ago.

it referred me to your service


go back to the link


put in your user id

click the "forgot password" on the top right


it will ask you for your mothers maiden name

Customer: replied 3 years ago.

you said you will work me until I am happy - I am NOT happy and still waiting on reply

Customer: replied 3 years ago.

It still did not take my password- did not ask for mothers maiden name- message said - no security info for login entered try again- I did - same result -referred me to your service - also, I was able to login on my phone but could not access my notice of results - again instructed to notify your service

There is also a link on the top right for forgot user id.


Try that one maybe you have the id wrong.

Robert M. and 4 other Computer Specialists are ready to help you
Customer: replied 3 years ago.

No luck with that either

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