How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James K. Your Own Question

James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6016
Experience:  Technical Director of IT Company
20304743
Type Your Computer Question Here...
James K. is online now
A new question is answered every 9 seconds

I dislike revisions to Picasa, in which I used to be able to

Resolved Question:

I dislike revisions to Picasa, in which I used to be able to simply email photos. Can I disable the new system or somehow revert to the previous system?
Submitted: 11 months ago.
Category: Computer
Expert:  James K. replied 11 months ago.
Hello

My name is James

Welcome to Just Answer

What you can do is uninstall the current version of Picasa.

You will not lose any data.

Then you can install any version you wish

You can get the list of Old versions

HERE Choose the version you want and then install it


Cheers James


Thanks James

Now Please Rate My Answer with the Smiley Faces and Submit

Come back if you have any more issues

Cheers James
Customer: replied 11 months ago.

Thanks. I've uninstalled the new version, but don't seem to be able to install the earlier version...Picasa 3.9 Build 135.89. When I go to www.picassa.com, the only possibility seems to be the newest version, which I've just uninstalled.


 


Help.

Expert:  James K. replied 11 months ago.

You can get the list of Old versions

CLICK HERE Choose the version you want and then install it :)

Thanks James

Now Please Rate My Answer with the Smiley Faces and Submit

Come back if you have any more issues

Cheers James
Customer: replied 11 months ago.

Thanks. I did that, using a temporary password, which was then rejected. So I changed my Google password, and now its being rejected.


 


What next?

Expert:  James K. replied 11 months ago.
Change your password XXXXX

But i am not sure why your changing your password.

You just had install the version of the Picassa you wanted

did you install the version you wanted ?
Customer: replied 11 months ago.

I believe I installed the program I wanted. But in doing that Google rejected the PW I had written down and sent me a temp. PW, which succeeded for that installation.


 


So then I went to the Picasa I had just installed, and it rejected the temporary password. So I made up a new one.


 


It's now asking me to sign in again. I'm getting really confused. This is a little beyond my normal activity/understanding.

Expert:  James K. replied 11 months ago.
No problem


Sounds like you just need to Change your password.

Glad you got the software you wanted installed.

Please rate my service Cheers James




Thanks James

Now Please Rate My Answer with the Smiley Faces and Submit

Come back if you have any more issues

Cheers James
James K., Consultant
Category: Computer
Satisfied Customers: 6016
Experience: Technical Director of IT Company
James K. and 6 other Computer Specialists are ready to help you
Customer: replied 11 months ago.

I returned to the task. I get a message that Google Photos are not enabled for my account, so I click to sign up.


 


I again changed my password, and I am again being rejected.


 


 

Expert:  James K. replied 11 months ago.
Is this the correct Google account .

Can you reset the password XXXXX just try and log into Gmail





Customer: replied 11 months ago.

When I go to gmail.com, I get a welcome to our new gmail message, which I don't want to do, either, so I click "not now," and nothing happens. My gmail account is tied to Outlook, and I haven't had problems before.


 


So far today, I've tried four different passwords, and only the temporary one worked to download the Picasa program I wanted.

Expert:  James K. replied 11 months ago.
Thanks

you dont need any password XXXXX download the program

let me remote on and have a look

I will send you a link to connect let me know when ready

Customer: replied 11 months ago.

Thanks. Ready anytime.

Expert:  James K. replied 11 months ago.
http://166.78.231.170:8040/?Session=14d5aab6-d4b2-4440-b679-7f92e3bd4414

Click the Link above then

1) Click Join
2) Click Yes/Run/OK/Allow if asked
3) Click allow if asked by any Anti virus
Expert:  James K. replied 11 months ago.
.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
< Last | Next >
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Computer Support Expert

    Satisfied Customers:

    8376
    20 years of experience building, fixing and servicing PCs and operating systems.
  • http://ww2.justanswer.com/uploads/zeyank/2009-09-26_154244_P8110079.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1741
    A+ Certified Technician - 10 Years experience working with all types of computer systems.
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Sr Prog Analyst / Technician

    Satisfied Customers:

    0
    Computer Programmer / Technician/ Consultant 16+ years
  • http://ww2.justanswer.com/uploads/RO/robmpreston/2013-9-23_233814_mijiFZm.64x64.jpg RPI Solutions's Avatar

    RPI Solutions

    Support Specialist

    Satisfied Customers:

    3476
    5+ Years in IT, BS in Computer Science
  • http://ww2.justanswer.com/uploads/BA/barunrath/2012-7-5_201954_Profilepic2.64x64.jpg B. Rath's Avatar

    B. Rath

    Computer Support Specialist

    Satisfied Customers:

    8671
    Certified Computer/Networking Support Specialist.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S.'s Avatar

    Frederick S.

    Computer Specialist

    Satisfied Customers:

    7240
    Computer technician and founder of a home PC repair company.