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Marco
Marco, IT Consultant
Category: Computer
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Experience:  10+ years of experience as an IT Consultant.
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I have a Seagate Momentus 500GB External Hard Drive that was

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I have a Seagate Momentus 500GB External Hard Drive that was initially formatted to be compatible with my MacBook Air. I no longer want to use it with a MacBook but would like to reformat it for use with a PC. How do I reformat it for PC?
When it is plugged into the PC it is not being recognized in Windows Explorer.

Marco :

Hi there,

Marco :

in windows explorer

Marco :

please right click on computer

Marco :

then click manage

Marco :

then select disk management

Customer:

Hi Marco.

Marco :

hi

Customer:

I have done that

Customer:

I have selected disk mgmt

Customer:

It shows four different Volumes

Customer:

Including the C Drive and the Recovery (D) Drive

Customer:

Should I also be seeing the Ext Hard Drive there??

Marco :

do you see the external hard drive?

Marco :

yes it should be listed there

Customer:

Not seeing it. Let me try one more thing.

Marco :

can you see it in device manager?

Customer:

I'll look.

Customer:

Should I be looking under Disk Drives in Device Mgr??

Marco :

yes

Marco :

but you said there wasn't anything there

Customer:

yes

Marco :

so now check device manager

Customer:

done

Customer:

under which folder do I look in device manager?

Marco :

under disk drives?

Customer:

Its not showing up there either

Marco :

can you try to plug it back into the mac

Marco :

and format it there

Marco :

here's a guide on how to do that on the mac http://osxdaily.com/2012/01/04/format-an-external-hard-drive-or-usb-flash-drive-for-mac-os-x/

Marco :

select fat

Customer:

sure. Let me go grab the Mac. Brb

Marco :

ok

Customer:

so I assume that I want to reformat the drive in MS DOS (FAT) while I am in the Disk Utility function on the Mac??

Marco :

yes

Customer:

Great. It now is recognized Drive on the PC.

Customer:

Beautiful.

Customer:

Thank you.

Marco :

no problems

Marco :

have a great weekend

Marco :

bonuses much appreciated

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