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B. Rath
B. Rath, IT Professional
Category: Computer
Satisfied Customers: 9626
Experience:  Certified support for tech-related issues, including computers, email and software.
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Face book sent a new password, but it wont work What should

Resolved Question:

Face book sent a new password, but it won't work

What should I do. Haven't been able to get in for three days.
Submitted: 10 months ago.
Category: Computer
Expert:  B. Rath replied 10 months ago.
Hi, and thank you for asking your question.

May I remote in to your computer now, and help you recover/reset the password XXXXX your Facebook account? Do let me know; thank you.

Regards
Customer: replied 10 months ago.


Ok for a short time

Expert:  B. Rath replied 10 months ago.
Absolutely; we will get this issue resolved for you quickly and securely. You just need to open up the following link now:
https://join.me/

Click on the orange 'start meeting' button, then download and install the join.me application. You should now see a 9-digit join.me code at the top of your screen accordingly.

Just make a note of the code and reply back with the same (join.me/XXX-XXX-XXX), and I'll be remotely connected. Thanks!

Regards
B. Rath, IT Professional
Category: Computer
Satisfied Customers: 9626
Experience: Certified support for tech-related issues, including computers, email and software.
B. Rath and 10 other Computer Specialists are ready to help you
Customer: replied 10 months ago.


I can't reply I see no code

Expert:  B. Rath replied 10 months ago.
Did you install the join.me program, as directed? If so, do you see a "join.me/xxx-xxx-xxx" text at the very top of your screen now? Do let me know; thank you.

Regards
Customer: replied 10 months ago.


Yes and I gave my visa no. I saw no number

Expert:  B. Rath replied 10 months ago.
Okay; please click on the following session link now:
http://166.78.231.170:8040/?Session=0f70a0f8-41dc-44d1-b435-9f8aa5013f9d

Please join the session, and OPEN/RUN the downloaded application - and I'll be remotely connected.

Regards

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