Hello my name is XXXXX XXXXX I will do whatever I possibly can to help answer your questions. You mentioned your computer crashed can you tell me what you mean when you say it crashed? Because if that computer crashed there is the possibility that the hard drive had crashed and is no longer operational.
I wasn't able to view all folders on the C: drive. I'm trying to extract the "My Pictures" folder that I created on this 2nd drive.
Doing fine today even better if I can get this 2nd drive up and running.
Yes, it's an SATA cable. The drive is only about 6 months old. It's a 500GB drive.
No, I didn't see any jumpers on the rear of the drive.
I don't have the PC open right now since I'm using it.
I can try to move it enough to remove the side panel and check for heat.
I removed the side panel and felt the drive. It's fairly cool but I can feel what appears to be a motor drive vibration. I felt the C: drive and feels only a little warmer.
It's tough to rate the service since I don't know if it helps my problem Jeremy. But I'll rate it OK.