Hello. My name is XXXXX XXXXX I will be assisting you today.
Let me know when you are ready.
Download link: http://aol.en.softonic.com/download
you can download and install it from the link attached
I am ready
if you want i can install 9.6 on your new computer using a screen sharing session
let me know if you want me to install 9.6 on your new computer
open this link on the new computer
are we chatting on your new computer
getting connected now
will take a minute
I am connected now
i am chatting on the remote screen