How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask IT Miro Your Own Question
IT Miro
IT Miro, Computer Scientist
Category: Computer
Satisfied Customers: 3140
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
30721786
Type Your Computer Question Here...
IT Miro is online now
A new question is answered every 9 seconds

down load document and it wont show up . it prossing that was

This answer was rated:

down load document and it wont show up . it prossing that was 2 hr ago and it said it up loading 2 the cloud

Hello! I am IT Miro and I will assist you on this question.



Are you trying to send (upload) a document to the cloud server or you are trying to receive (download) it from the cloud server?

Also, please tell me which web browser you are using.


Thanks,
IT Miro
Customer: replied 3 years ago.

explorer scanning reicept


 



Customer: replied 3 years ago.


can u call XXX-XXX-XXXX

We can provide assistance only here, on this chat page. Sorry, but phone calls are not allowed.

Were you able to send or receive receipts before? Do you know when the problem started to happen?


Thanks,
IT Miro
Customer: replied 3 years ago.

yes last night stop worken

You can reset Internet Explorer settings to their default which should help solve the problem. To do that, follow these instructions:

1. While you are in Internet Explorer, click on the "settings" icon located in the upper right corner, next to the star icon, or you can press Alt+X keys simultaneously instead

2. A new menu will appear and once it does, click on Internet options

3. When the Internet Options window opens, click on the last tab - Advanced

4. There click on the Reset... button located at the bottom

5. After you have clicked it, click the new Reset button located at the bottom, without checking the Delete personal settings check-box

6. After that, Internet Explorer settings will reset to their defaults. Click Close and exit Internet Explorer

7. Wait for 5 seconds and then re-start Internet Explorer and check it that helped



If not, let me know and I will provide another possible solution.

IT Miro and 4 other Computer Specialists are ready to help you
Customer: replied 3 years ago.

problem fix thank u

You're welcome!

If you need any other assistance, you can always request me on this link:
http://www.justanswer.com/computer/expert-it-miro

Or, you can start a new question with the words "For IT Miro only".


Thanks and have a nice day!
IT Miro