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LKT, IT Support
Category: Computer
Satisfied Customers: 611
Experience:  A+,CCNA, BS Network Communications
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I have bot my toshiba satalite L750/09J(catagory no-XC7951

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I have bot my toshiba satalite L750/09J(catagory no-XC7951 on the 17.11.2011with a extended warranty at Dick Smith.I am getting a message that i should consider replace the batteries even when it is fully charged. I am 75 years old,live alone and the laptop is my only way to exsist .I rung some computer Guys , but I have been told they don't change batteries. I am afreight removing them myself as I worry I am going to loose my programs. Could you please help me.Eva.Sorry about my spelling as english is my second language.


Hello and thank you for using JustAnswer.


The battery itself is an easy replacement part, it would not cause you to lose any data or information


You have mentioned that you have an extended warranty with Dick Smith, so I highly suggest that you contact them to have them do the replacement for you. Their number is XXXXX 660 054


If you would like to replace the battery yourself you will have to purchase this battery: and take out your old battery by using the sliding lever (directions will be on the back of your laptop) then inserting the new battery. Its a quick snap in process.


As an pensioner I am finding the charge very severe


The charge from Dick Smith?


Your extended warranty should cover this type of replacement.


Let me know if you have any questions

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