How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask IT Miro Your Own Question

IT Miro
IT Miro, Computer Scientist
Category: Computer
Satisfied Customers: 2789
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
Type Your Computer Question Here...
IT Miro is online now
A new question is answered every 9 seconds

I get a cannot display the video mode optimum resolution 1280

This answer was rated:

I get a cannot display the video mode optimum resolution 1280 x 1024 60HZ on my screen and it goes black What do I do please

Hello! I am IT Miro and I will assist you on this question.

Are you trying to increase the resolution? What is current resolution you are using?

Let me know,
IT Miro
Customer: replied 3 years ago.

It just started coming on my screen and after a few minutes it will go back to what I was doing .



Are you using a laptop or a desktop computer?
Customer: replied 3 years ago.

desktop computer I run windows xp


Thanks for the update.

Please change current desktop resolution to a different value to see if the monitor will accept it.

1. To change the resolution, right-click on Desktop and select Properties

2. When the Display Properties window opens, click on the Settings tab

3. Use the slider to change current desktop resolution. Please set to 1024x768 and click OK

4. Leave it for a minute and then switch back to the resolution you previously used - 1280x1024

Will it change or it still gives you the error message?
Customer: replied 3 years ago.

where do I find the deskstop icon I am not good on computers

No problem. You need to right-click on an empty space on your desktop and then select Properties.

After that, follow the instructions from step #2.
Customer: replied 3 years ago.

do I do the same thing if it happens again




Yes, if it happens again, you can do the same thing, but also, you can disconnect the monitor cable from both the monitor and the computer case and then re-connect both ends. There could be a lossy connection so make sure to secure the monitor cable on both ends.

I hope this helps!

IT Miro
Customer: replied 3 years ago.

okay I have done what you have told me so far so good hopefully it stays that way ..


Thanks for your help


I am glad I could help!

You can now rate my service using the smiley face to confirm that the problem has been resolved.

If you need any other assistance, you can always request me on this link:

Or, you can start a new question with the words "For IT Miro only".

Thanks and have a nice day!
IT Miro

IT Miro and 5 other Computer Specialists are ready to help you