Hi Welcome to JustAnswer.com I am Tech Specialist and today, I will be trying my best to solve your issue.
Mike, are you getting any error message when you open Outlook?
Are you on the same computer now?
Can I remotely fix?
Which browser are you using now?
Let me give you a link
pls navigate to http://220.127.116.11:8040/ and type in the code "outlook"
when prompted run the tool
Have you removed the
Sorry - I meant D:\Documents\Outlook Files\XXXXX@XXXXXX.XXX ?
let me do it
removed both unnecessary psts
And so can the file be returned to C:\Documents\Outlook Files\XXXXX@XXXXXX.XXX ?
Not needed. We should leave them alone where ever they are now.
Just not move them from their current location
else they need to be reconfigured again
Okay. That's good enough for me, Much appreciate your assistance with this problem - Regards Mike
Glad to help you today Mike
kindly do leave me a rating below
I will disconnect from your machine
have a nice weekend
Have no other questions.