How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask IT Miro Your Own Question

IT Miro
IT Miro, Computer Scientist
Category: Computer
Satisfied Customers: 2796
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
Type Your Computer Question Here...
IT Miro is online now
A new question is answered every 9 seconds

All I want to do is have access to ordinary old solitaire!

This answer was rated:

All I want to do is have access to ordinary old solitaire! Since installing Windows 7 Professional I have tried to turn on the games folder and the system thinks about this for a while and then throws up an error message "An error has occurred not all of the features were successfully changed". I think reboot the computer and nothing! No games (and really I just want solitaire), nothing....

Hello! I am IT Miro and I will assist you on this question.

It seems something is interfering with the change you are trying to make. Please check if you are able to enable Games in Safe Mode.

To do that, restart your computer and then keep pressing F8 key rapidly until you see the Advanced Boot Options menu which looks like this:


Once you see that menu, select Safe Mode. Log in to your Windows account.

You will notice that there is a black background and that most Windows 7 functions are disabled. That is normal for Safe Mode. Just access "Turn Windows features on or off" again and see if it will allow you to enable games.

If you still see the same error, please expand the Games folder by clicking + and then check only Solitaire and click OK.

To exit Safe Mode, just restart your computer.

Let me know the results.
Customer: replied 3 years ago.

No - did not work...same error message...the system we have is Windows 7 professional and it since installing this we have lost the games. The solitaire is the game which I use to "de-stress" and I really miss it!!

OK. Please hold on while I check something...
OK, good news!

I found a way to transfer Solitaire from one computer to another when you cannot enable games via "Turn Windows features on or off" menu.

I created an installer file which installs 4 card games:
- FreeCell
- Hearts
- Solitaire
- SpiderSolitaire

Please click on THIS LINK to download a file named Windows 7 Solitaire. When downloaded, run it and then just click the Extract button. Within several seconds, the games will install on your computer.

To run them, please go to this location:
C:\Program Files\Microsoft Games
C:\Program Files (x86)\Microsoft Games

to access installed card games. You can then create a desktop shortcut for each game you want to play for an easier access.

Have fun! Smile

IT Miro
IT Miro and 5 other Computer Specialists are ready to help you