How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask technicalcat Your Own Question

technicalcat
technicalcat, Consultant
Category: Computer
Satisfied Customers: 1174
Experience:  20 years experience. B.S. Computer Science
Type Your Computer Question Here...
technicalcat is online now
A new question is answered every 9 seconds

I am trying to transfer tape from my JVC digital camcorder

Resolved Question:

I am trying to transfer tape from my JVC digital camcorder GR-Dv300, to my windows 8
laptop, to be able to use my pinnacle software.
Submitted: 10 months ago.
Category: Computer
Expert:  technicalcat replied 10 months ago.
Hello and thank you for using this service,

Could you tell me more about how you are trying to use the "USB" to connect this camera? By looking at specifications, this appears to be an older mini-DV camera. Usually those are best used with a firewire connection, and real time recording with a application like Pinnacle.
Customer: replied 10 months ago.

the problem is, the camcorder takes a firewire connection, but the


pinnacle 14 editing software, does not have firewire connection, I could


only use USB. When I had help to connect it all, it did work, but I must do something wrong. The problem must be the fact that I don't know where


to connect it on the pc. Instruction on the pinnacle tells me that the video tape to be on the pc, before the software can import it. I tried the wizard with no luck. Where do I transfer it to.

Expert:  technicalcat replied 10 months ago.

Eva,

It will be helpful to understand what you are working with , in order to transfer these videos to your laptop.

Pinnacle is just photo editing/recording software. It is what you would use with your computer , and your camera, to transfer these videos.

USB is a connection type you certainly have on your computer, but it will not be useful in this case. Even if your camera has a USB connection (I don't believe it does), you would likely not be able to use it with Pinnacle. What you will need is a firewire connection, and for that you need a compatible firewire cable, and an adapter on your computer. Your laptop may have this built in, or it may not. Many newer laptops do not have firewire. If it does not, there are USB to Firewire adapters available , but they will likely not work. In this case, your best bet would be to use a computer with a Firewire port, or a desktop computer, and then add a firewire port to it.

The firewire connection is necessary due to the older tape-based camera you are working with. What it does is allow you to play the video back on your PC with the Pinnacle software. You then record it real time as it is playing.

Let me know if you have any other questions about this, or want me to check on the model of your laptop to see if it has firewire. Also, if you have a desktop computer, I can recommend a lower cost firewire card for it if necessary.

Please remember to rate my help. I strive for EXCELLENT service. Laughing Rating positively does not cost, and helps me, where not rating or rating poorly hurts me. I continue to provide any needed follow up after rating on this question. Thank You.

technicalcat, Consultant
Category: Computer
Satisfied Customers: 1174
Experience: 20 years experience. B.S. Computer Science
technicalcat and 16 other Computer Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
< Last | Next >
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Computer Support Expert

    Satisfied Customers:

    8376
    20 years of experience building, fixing and servicing PCs and operating systems.
  • http://ww2.justanswer.com/uploads/zeyank/2009-09-26_154244_P8110079.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1741
    A+ Certified Technician - 10 Years experience working with all types of computer systems.
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Sr Prog Analyst / Technician

    Satisfied Customers:

    0
    Computer Programmer / Technician/ Consultant 16+ years
  • http://ww2.justanswer.com/uploads/RO/robmpreston/2013-9-23_233814_mijiFZm.64x64.jpg RPI Solutions's Avatar

    RPI Solutions

    Support Specialist

    Satisfied Customers:

    3476
    5+ Years in IT, BS in Computer Science
  • http://ww2.justanswer.com/uploads/BA/barunrath/2012-7-5_201954_Profilepic2.64x64.jpg B. Rath's Avatar

    B. Rath

    Computer Support Specialist

    Satisfied Customers:

    8671
    Certified Computer/Networking Support Specialist.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S.'s Avatar

    Frederick S.

    Computer Specialist

    Satisfied Customers:

    7240
    Computer technician and founder of a home PC repair company.