Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or Mac computer? Does it give any option on the website / security window? Can you please click on the website below and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly?http://188.8.131.52:8040/?Session=02693efd-b7b1-4be6-91a7-e7447232439dThank you,
I don't know what happened.I shut the computer off, came back later , tried the game again and it loaded.I have shut it down twice, turned it on later and it came back each time. XXXXX XXXXX.
Do you have any further question or other computer issue I can help with? Please reply if you still need help with anything else. Thank you very much.