Hello. My name is XXXXX XXXXX I will be assisting you today.
unplug the camera from the computer
now uninstall the installed camera program from windows8
check if you have windows 8 32bit or 64bit first
download the latest driver software from this link here and then install the driver software
when you get a prompt from the computer to connect the camera then you connect the camera with the usb port
try connecting to different port from the port you connected earlier.
Driver download click here
let me know if you find any problem in following the steps.
Got it to work. Thanks!