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Hello my name is XXXXX XXXXX I will do whatever I possibly can to help answer your questions. There actually is a way to reset it. First just to verify this is a desktop computer correct?
I have done this previously and this mother board does not have a jumper on it with three pins i have removed the battery also and restarted the computer and it comes up with this on the screen :-
Dell Sysytem OptiPlex 755 Series
Bios version A10
Performing automatic IDE configuration...
Hard disk #***6RW301YR-595B is protected by a password.
Enter the password XXXXX press <ESC> to exit.
(Disk remains locked if <ESC> is used
I'm guessing you would know how to do that. I'm very sorry about that bit of bad news but even it was attempted to be unlocked the drive would automatically corrupt the data that's what that software is for. I am very sorry to about that and I really hate giving bad news I really do and I am so very sorry about that.
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