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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 14626
Experience:  Over 10 years of professional experience.
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I went to download my pictures and I seem to have lost all

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I went to download my pictures and I seem to have lost all my connections. I tried to do a recovery and I can't find the software on my computer HELP

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.


May I ask "how" you attempted the download?

Was this from a phone, camera, other computer, etc?

Customer: replied 3 years ago.

First are you a nikon rep?



I work with Nikon products.

Do you need help?
Customer: replied 3 years ago.


Well what I need is the soft ware program for my nikon L100. It seems that the program some how disapeared from devices and printers and I cannot download my pictures from my camera to the computer



Thank you for the update.

The root cause of this particular issue can be one of many things. It can be software, drivers, or a fault within one of the aforementioned items.

May I please, start a remote screen sharing session with you so that I can better help you resolve this problem?

Customer: replied 3 years ago.


yes



Thank you.

AFTER YOU CLICK THE LINK BELOW, you can continue.

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=686bdcfd-d8fd-48e6-b39e-c598c6380424


Then on that page click the button that says, "Join Session".

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=686bdcfd-d8fd-48e6-b39e-c598c6380424



All is now working.

If you ever wish to work with me in the future, you can ask your new questions and have them sent to me directly at the following page: http://www.justanswer.com/computer/expert-computertechmaster/

Thank you for your time and please, do not forget to rate my help below.

- Jason
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