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Which product is it? Windows 7?
i just want to work on my word document and i need my product key
Are you currently using the system for which we need the key?
Please Click Here to download Belarc.
Run through the setup and go until the end.
At the end it will open a page on your browser with all the product keys under section titled Software Licenses
It's a program used by IT Support Companies and People to fix problems like the one you are having.
what is this Belarc? Will it give me viruses to my computer
I wouldn't advise anyone of anything that can harm a computer.
will i be able to deinstall in after?
Once you get the required information, uninstall it from Control Panel.
I'll wait for you here until you complete all steps :)
When it asks you "Would you like to check for new Advisor security definations" select NO
a pop up window says ...Would you like to check for new Advisor security definitions? so i'm guessing i say yes?
It should open a web-page.
On this page scroll down to the bottom until you see "Software Licenses [Back to Top]"
I see a " Manage all your software licenses.."
is that the one?
Is this on a webpage ?
Hold Ctrl key then press F
type Software Licenses then hit enter
You should be able to see the list below this section which should have all the programs listed under it and the key written next to it
That's the right place you are looking at
Just see below this section
So if i want to use my key for the microsoft word doc which key do i use... the Windows & key?
For that you need to have a key for for Microsoft Office
Did you purchase it?
hmmm... i don't remember... i've had this computer for a very long time an i'm just no w trying to figure this out... smart huh? well there is a key for
....Micorsoft office XP Professinoal?
would that be it or no?
But if this key is already present here, then it shouldnt ask for the key again.
well everytime i want to open my word doc it asks me to type the key?
that's why i'm confused?
Which office are you using?
If you are using a newer version of office then the key for Office XP will not work.
Also, Office XP is very very old released in 2001 and discontinued in 2004 - 9 years ago.
shit, no wonder...
well this sucks. thanks for your help
i will see what else i can do
Tell me what you want to do - I may be able to provide a solution that should save you cost.
my old microsoft office 2003 says that the program encountered an error when i try to import a picture from a file in my computer. So i figured that i should use the new one 2007, but then realized i didn't have the product key... so i guess all i really want to do is make my old one work, so i can be able to import pictures from files into the word documents?
it used to work, but now i'm not sure why it's doing that?
So now you have two offices on your system, correct?
2003 and 2007 ?
yeah,,,,, not sure how that happened?
You probably downloaded a new one or installed it some how or updated something.
When did this happen?
uuuuuuuuuuuuuuuuuuuuuuuu long time ago
You said it was working before (long time) ?
since i had the computer... i bout it in 2007
yeah, up until like a few weeks ago my 2003 word was working fine.
Do you have the belarc page open?
I haven't tried importing pictures into the word doc, for about 3 months and today when i tried it didn't work
Hold the Ctrl key and press F
Hit enter and enter again until it finds nothing
Note down how many offices it has and which ones?
i didn't note them...is that bad? they are listed in the Belarc page though (i think).. shit did i f**k it up?
We need to repair the office (so first need to ensure which ones you've got)
it says 8 office documents...
Click Start -> Control Panel -> Uninstall a Program
Look here (how many offices it has)
ok so are you asking about microsot office right? see Microsoft office 2003, Microsoft office 2007 primary somehting, Microsoft office Small business... and microsoft office xp professinal... is that what you mean
You've got a full army of Offices
microsot office systme 2007
yeah, and what are they good for if id odn't know how to use them?
This could be the reason we may be having problems.
there is also an activation assistant for the 2007 microsot office suit
The first thing we need to ensure is (For which office do we have the key) - You stated it's 2003.The next thing we need to ensure is that we don't end up deleting the right one because we have to delete other offices which are unlicensed and will not work.
Can we run the belarc again?
i still have it open
Can you see for which office it has the key ?
There is a key for Office XP Professional.. then under that it also has a
Microsoft - Windows 7 hope Premium and there is a Key next to that also
but both of these have a really small "e" at the end after the () if that matters
it's the exact same one
No it does not matters.
no nevermind it's not the same one
So it's the Office XP Professional that you once purchased
so i have a
mIcrosoft - intersnet explorer that has the same key as the office 2007?
I guess so.. because i don't rmember purchasing the 2007 for sure
or.. let me word this better, i for sure did not purchase the 2007
You may be looking at the wrong thing, the key that is same is for Explorer and Windows 7 not Office
hm? the key that is the same for microsoft internet explorer is the same as windows 7. but it is not the same for the windows 2003
is that what you mean...
Can you uninstall Office 2007 and Office for Small Business
so if someone send me a word doc that is 2003 or older i'll have a problem opening it wont i?
i have in the past...
It should open fine - Microsoft is backward compatible which is the reason you were able to use a 9 year old office on Windows 7
One thing you need to ensure is that who ever sends you a document (the format of the document should be .doc) not .odt
lol. way to rube it in... 9 year odl office. thanks
it says i should reboot... do i do it now?
Bookmark this page
So you can come back to me.
now i have to do the other one
You're good at computers :)
it was the microsoft small busniness conectivity blah, blah, blah right
You may have joined a domain then (at your office or somewhere)
hmm it says Microsoft small business connectivity comp... and then i can't read the rest? so should i not do it?
Dont - Cause thats not office.
Are you in Uninstall a Program Utility ?
yeah i went to the control panel
Now just click on Office XP Professional (do nothing else)
On the top, you should see a button called "Change"
I also have a Microsoft 2007 Primary Interop Assemblies... not sure if that matters
yes i see that button
We need to click on Office XP Professional
Click the Change button
ok cliked it
Select "Repair" and continue on the repair process until it is finished.
the next step is to either Reinstall office OR detect and repair errors in my office installation. which is it?
Detect and Repair Errors
Now Open Word XP Professional and then try to do what you wanted to and see if that works.
no, not working...
it says microsoft word has stopped working
It opened but when you tried import the picture, it said stopped working correct?
Can you try to import a different picture?
weird... it wont import these specific images i want... what could it be? but it will import other pictures... never ending
ok well thank you
i will figure it out
Problem with the pictures
Kindly rate my answer if you were happy with my service.
You can open the pictures in Paint and try changing the formats, re-save them and then try to import again.
hmm. ok, thanks.
You're welcome - I'll be here for another 2 hours. So you can ask me questions related to this problem.
ok thanks again!