Welcome to JustAnswer. My name is XXXXX XXXXX I will be assisting you today. Please do not rate this session until it has been completed.
A reset should fix this problem. It seems that sometimes the fonts get "lost" and so resetting the frame will reinitialize it.
Give me just a second to get the instructions for you.
From the Kodak website:How do I reset my frame to the factory settings?
IMPORTANT: Resetting a PULSE Frame:
To reset a PULSE Frame:
Press the Power and Health Check buttons at the same time. The digital frame is reset and returns to the initial language screen. See your User Guide to reselect your language, reconnect to your wireless network, and reactivate the digital frame.
hmmm ... ok. Give me a second to see what else can be done.
ahhh ... yes, it definitely did not reset then. That would explain why the text still isn't showing up. Does anything happen when you press the "Power" and "Health Check" buttons?
Still with me?
Try with it on, that should turn it off and "reboot" it as well.
tap the x
Pictures? Do you mean it's showing pictures?
Ok ... still not resetting. Try resetting again. If it comes back to the x or trash, tap the trash.
I'll try to find a user manual for this .. back in a minute.
tap the trash
It sounds like you possibly have a corrupted firmware ... I'm checking into it.
Anytime. Take care. :)