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Hello and welcome to Just Answer. My name isXXXXX will be happy to assist you today.---Hello sir/madam, are you currently using the computer in question now?
what is your browser? (how do you access facebook)
is it internet explorer? or firefox?
can you access your facebook with internet explorer
so we can see if there is a problem with firefox or windows xp
I don't think so
I can try
This did work!
happy to hear that, so there is a problem with firefox
we can fix firefox
can you go to facebook in firefox
and then press your CTRL and + keys at the same time
this will ZOOM the page in
(press ctrl, and then press your + key from the numeric keypad)
(press several times until the page is normal)
happy to hear that
you are welcome. i will be happy if you rate my assistance (bad-ok-good etc..) before leaving. have a nice day,best regards.