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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 14372
Experience:  Over 10 years of professional experience.
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it seems as though I have been passed to 9 different tech specialists

This answer was rated:

it seems as though I have been passed to 9 different tech specialists this point: John T.F; Michelle; Robert M; Jason; Kahal (?); Martin; Michelle; Jason; and now someone else. Should we just call it quits, as it is now midnight here in Boston. Maybe I will try next week if I cant figure it out from someone else. Thanks.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.

What is the current problem?

The first time I remoted in, I fixed the problem.

The 2nd time I remoted in, the problem was already fixed.

Thank you,
Jason
Customer: replied 3 years ago.

The problem getting the photos to download from the camera card was never addressed, right? I just had this problem tonight.


It was not addressed?

The problem was fixed, I remoted in again for free apparently and verified that the problem was indeed fixed.

You rated me well and added a tip in the start.

May I remote in again and fix this for you?

Thank you,
- Jason
Customer: replied 3 years ago.

yes please!



Thank you.

AFTER YOU CLICK THE LINK BELOW, you can continue.

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=955842de-8434-4938-b68e-031ea8504777


Then on that page click the button that says, "Join Session".

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=955842de-8434-4938-b68e-031ea8504777

Here are the instructions that you followed and were able to get it working within iPhoto.

1) iPhoto opened
2) Click image, click Edit > Select all
3) File > Export
4) Click the export button
5) Choose the folder
6) Click Ok


1) Open Lightroom
2) Click File > Import
3) Choose the images to import
4) Click Ok




Here are the instructions if you wish to import them directly into Lightroom:
1) Open Lightroom
2) Plug your card reader into the computer
3) In the top menu bar, click File > Import
4) Click the Hard drive icon on the top left and choose the card reader (noname)
5) Choose the pictures
6) Click Ok

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