How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Ehab Tutor Your Own Question

Ehab Tutor
Ehab Tutor, Computer Support
Category: Computer
Satisfied Customers: 1213
Experience:  Bachelor of computer science, 5+ years experience in software development, software company owner
Type Your Computer Question Here...
Ehab Tutor is online now
A new question is answered every 9 seconds

I would like to change the statement that defines me as a therapist

Resolved Question:

I would like to change the statement that defines me as a therapist in the Los Gatos CA listing
Submitted: 11 months ago.
Category: Computer
Expert:  Ehab Tutor replied 11 months ago.

Ehab Tutor :

Hi

Ehab Tutor :

welcome to just answer

Ehab Tutor :

It would be my pleasure to help you accomplish this

Ehab Tutor :

Tell me when you are ready

Customer:

Now is a good time

Ehab Tutor :

great

Ehab Tutor :

are you refering to a certain website?

Customer:

My website is waltjessen.com

Ehab Tutor :

and the statement that defines you as a therapist is on this website

Ehab Tutor :

This is what appears when i go to the website link: This website has been disabled. This means the account was canceled or the trial period expired.

Customer:

No. It's on the geographic listing for psychologists in Los Gatos CA. It contains a picture of me and a brief statement of me as a therapist

Ehab Tutor :

and where does this listing appear?

Customer:

The best I can do with that question is say that it is a listing of I'd say 50 or more therapists in the Los Gatos region that I believe is published by Psych Today

Ehab Tutor :

so how did you submit to this listing in first place. Is this listing on the internet?

Customer:

I haven't heard from you. Did I not send a reply to your question?

Ehab Tutor :

no i didn't get it

Ehab Tutor :

My question was: so how did you submit to this listing in first place. Is this listing on the internet?

Customer:

I'm sorry. The information was on my profile with Psych Today. I believe it was the first statement on my profile which I had no idea was going to be used on the listing gor my area

Ehab Tutor :

so its on the website for psych today.

Ehab Tutor :

Did you manage to change it now?

Customer:

Yes

Ehab Tutor :

Great :)

Ehab Tutor :

do you need any further assistance?

Customer:

I responded to statement before reading "did you manage to change it now?" I still don't know how to change it.

Ehab Tutor :

ok can you give me the url of the psych today website

Ehab Tutor :

Is it pshycologytoday.com?

Customer:

As smart as I am, I'm pretty dumb and intimidated by computers. What is a url? And yes to your second statement. It is psychologytoday,com. I hope that answers your question.

Ehab Tutor :

yes it answers it. I am not able to load the website at my side. are you able to go to www.psychologytoday.com from your browser?

Customer:

I don't know how to do that without losing you

Ehab Tutor :

can you open a new tab in safari browser?

Customer:

since I have never done that, I presume that I just click on the safari icon and then what happens.

Ehab Tutor :

there is a plus sign on top of the window you are using now, this just opens a new tab for browsing and keeps this one

Ehab Tutor :

you can switch between both windows by clicking on the tab with the page name at the rop

Ehab Tutor :

top

Customer:

Okay but what's a "rop top"?

Ehab Tutor :

no i meant at the top

Ehab Tutor :

just pressed a wrong button on my keyboard :)

Ehab Tutor :

when you go to www.psychologytoday.com

Ehab Tutor :

you need to login to your account first

Ehab Tutor :

Under therapist login

Ehab Tutor :

where you able to go to pshycologytoday.com?

Customer:

I lost you. Thanks for e mailing me. I discovered that the safari icon is missing and I tried to find how to access my account to no avail. Thanks for your patience. I'll wait for your response.

Ehab Tutor :

i am here

Ehab Tutor :

where you able to open pshycologytoday.com

Ehab Tutor :

as it doesn't load on my side for some reason that i am not aware of

Ehab Tutor :

you should be able to see therapist login somewhere on the homepage

Customer:

Okay. I'll give it a shot again. I will re connect with you through the e mail access since I don't have safari. Here goes

Ehab Tutor :

you can open a new browser window

Ehab Tutor :

what browser are you using?

Ehab Tutor :

Hi, i tried checking wether psychology today is down for me only or for everyone and it seems to be down for everyone. so i think you won't be able to change anything regarding your listing except when the website is up again

Ehab Tutor :

I checked it with another service and it is telling me that it is up and reachable

Ehab Tutor :

so you should be able to open it in your browser, where you able to do this?

Customer:

Wow. Thankyou. I couldn't access my account nor could I do the therapist log in. I don't know if it's about me or that Psych Today website is down. Where do I go from here? If I can log in{therapist log in} what do I do to change the statement on my listing for Los Gatos therapists?

Ehab Tutor :

I am not able to load it on my side too.

Ehab Tutor :

it seems that they are having problems with their website, I am positive of this.

Ehab Tutor :

you will need to wait until the website is live again. but don't worry as nobody can access it or see your listing :)

Customer:

Thanks. Any ideas about what I can do to alter the statemnt after I do the therapist log in"

Ehab Tutor :

I think you will find an edit info button

Ehab Tutor :

from which you will be able to edit your listing as well as your picture

Ehab Tutor :

I hope i was of some help to you.

Ehab Tutor :

Please take a minute to leave a positive rating for me as this is the only way i can be compensated for my time and effort

Ehab Tutor :

A bonus will be highly appreciated.

Customer:

Okay

Ehab Tutor :

To leave me a rating use either the stars or faces that appear under the question window.

Ehab Tutor :

Thank you very much

Ehab Tutor, Computer Support
Category: Computer
Satisfied Customers: 1213
Experience: Bachelor of computer science, 5+ years experience in software development, software company owner
Ehab Tutor and 10 other Computer Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
< Last | Next >
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Computer Support Expert

    Satisfied Customers:

    8376
    20 years of experience building, fixing and servicing PCs and operating systems.
  • http://ww2.justanswer.com/uploads/zeyank/2009-09-26_154244_P8110079.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1741
    A+ Certified Technician - 10 Years experience working with all types of computer systems.
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Sr Prog Analyst / Technician

    Satisfied Customers:

    0
    Computer Programmer / Technician/ Consultant 16+ years
  • http://ww2.justanswer.com/uploads/RO/robmpreston/2013-9-23_233814_mijiFZm.64x64.jpg RPI Solutions's Avatar

    RPI Solutions

    Support Specialist

    Satisfied Customers:

    3476
    5+ Years in IT, BS in Computer Science
  • http://ww2.justanswer.com/uploads/BA/barunrath/2012-7-5_201954_Profilepic2.64x64.jpg B. Rath's Avatar

    B. Rath

    Computer Support Specialist

    Satisfied Customers:

    8671
    Certified Computer/Networking Support Specialist.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S.'s Avatar

    Frederick S.

    Computer Specialist

    Satisfied Customers:

    7240
    Computer technician and founder of a home PC repair company.