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Hello & Welcome to JustAnswer – My name isXXXXX and I will be assisting you with your question today.
Do you have skype installed on this system?
I do not know what Skype is. I am an elderly person and do not understand a lot about computer.
In this picture that i have sent you, i have pointed out by drawing a black rectangle where the camera is.
Can you identify if your monitor has this?
If this system has a webcam, then to use it you need to have a program where it can be used.
The webcam opens up automatically when you are doing a video call.
Can you Click Here and tell me if this page opens your webcam.
Yes I have that on the computer
Great. Then it has a webcam, that's confirmed.
Can you now click on Click Here above and it should turn the camera on. Tell me if you see anything there at all
Please Click Here to see if webcam works.
I can not tell if it works or not after seeing that page. What am I looking for?
It tells whether the webcam is turned on or not, when you visit the link.
It will either show you the image (the cam is currently seeing) OR say No Camera is Installed
You can also access the Camera by doing the following:
Use the "Camera App" on the Windows Start screen to access your webcam
If the Camera App cannot be located, it can be downloaded for free from Windows Store.
Enter "Camera" into the search criteria and install the App. After installing, look for the "Camera App" icon shown above.
Where do I find the windows store?
If you click on the Windows key on your keyboard, it will open windows tiles.
Type store there
It will show the store tile, then click on the store tile and look for the Camera app
I have clicked on the store label listed on the list and nothing happens.
on the left hand side, it should bring up a menu (with Camera) listed in it.
It should bring up the camera on the right hand side.
If it doesn't finds it, then click on the windows key on your keyboard again, then type camera
Once you see the camera icon, you have to click on it.
I will be stepping out for a while. Let me know if you find it. If not, then i will create a video for you to resolve this.