How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

hi there, we lost connection and my issue is un resolved

Customer Question

hi there, we lost connection and my issue is un resolved
Submitted: 3 years ago.
Category: Computer
Expert:  arsufi2002 replied 3 years ago.
Hi,

Welcome to Just Answer. My name isXXXXX look forward to assisting you today with your question and providing the best answer possible. Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

Its un-clear about what's your issue. would you explain it?

Regards,
Fiyaz
Customer: replied 3 years ago.

testing

Customer: replied 3 years ago.

epson workforce 3520 unable to print wifi using access point. getting channel conflict. dont have cd rom drive cant run cd to configure printer that way. set up via wizard on the printer pannel. able to pair up the printer and access point on laptop and thats it. priner ip 169.254.156.128 only able to print to it via usb cable ab;e to ping that ip address and getting 0% loss. please help

Expert:  arsufi2002 replied 3 years ago.
Thanks for reply

could you tell the router IP pool/range

or just get me your system ip address and gateway if its connection goes through router

Thanks
Customer: replied 3 years ago.

i do not use router. i've created ad hoc - access point instead

Customer: replied 3 years ago.

i do not user router. just ad hoc network created on the laptop

Customer: replied 3 years ago.

hi are you still working into this? plz let me know

Expert:  arsufi2002 replied 3 years ago.
ok, create an ad hoc network without a password XXXXX connect printer to it.

get me ip address of both devices
(Laptop and printer)

You may also ping printer and reply status
Note: Make sure windows firewall has turned off.

reply
Expert:  arsufi2002 replied 3 years ago.
waiting for your reply