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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 2542
Experience:  B.Sc. Computer Science with Honors
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Had to get a new computer this week. I have owned peggle and

Resolved Question:

Had to get a new computer this week. I have owned peggle and bookworm for years, and, of course, they are gone now. Tried to figure out what to do and accidently bought two peggle games! Have been charged for both! Can my old purchases be confirmed and reinstated and the new charges removed? Please help..I am real low-tech!
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.

Michelle :

Hello. My name is XXXXX XXXXX I will be assisting you today.

Michelle :

From which website did you purchase peggle earlier?

2 peggle games which was purchased accidentally the money can be refunded, let me know from which website you purchased accidentally.

Customer:

oberon media

Michelle :

oberon media is the game creator or manufacturer however you must have purchased it online from a website

Michelle :

tell me that website so that i can give you the customer care number and you can put in a dispute for the game you purchased and get the money back.

Customer:

msn games?

Michelle :

is it msn games, zylom or amazon

Customer:

msn, pretty sure

Customer:

not amazon

Michelle :

check you email you must have got a purchase history

Michelle :


















PC Download games are eligible for return and refund within 30 days of purchase if customer support is unable to satisfy the complaint. Contact Iplay for assistance with refunds.

















Billing Support


Customer:

ok, i will try that. thanks

Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 2542
Experience: B.Sc. Computer Science with Honors
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