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I read where one person tore the Passport open, removed the hard drive and had someone read it. Is that possible. I would gladly 'lose' the Passport itself to get to the hard drive.
Well this stinks. If I didn't ever have a password, why with the new computer is it asking for one do you think?
The mother board is out on that computer. I'm almost tempted to go ahead and eat the expense and get that one fixed so I can get to my book. What is the cost of fixing a mother board. My lap top is about 2.5 years old, a 19" HP with all the bells and whistles. What do you think it would cost to fix it? Is there a way around it to at least get the password?
Hi you may give this a try to my steps. Download wdsmartwareupdate here : http://www.wdc.com/wdproducts/wdsmartwareupdate/ Download instructions : 1- Locate you WD disk entry, click on Windows or Mac according to your operating system. 2 - Click on Download now link at the bottom and download the soft. Unlock instructions : 1- extract the zip file you've downloaded en run the.exe. 2- select Continue to update and accept Licence Agreement. 3 - Next select Update Firmware 4- Check the check box "I understand ......" under Warning section, a button "drive erasure" will appear. 5- Click on drive erasure button 6- Wait until the end of the process and quit 7- Unplug/turn off the passport and plug it back in. Your WD passport is unlocked
Michele, would I do this on the computer I am now have that is working, my Desktop?
I have a black screen on the computer that was initially used for the Passport. I was told either the motherboard was out or the screen was out. There is no way to track what I'm doing as I can't see anything on the original computer that messed up and I used the Passport on. The tech felt that the mother board was probably what had gone out.
So how could I do this without being able to 'see' the screen?
OK. I'm getting confused here. I don't want to lose my book but I've just had to buy a new computer (bought a desktop) as I do work from home and a computer is 'my job' in a sense as I work on medical documents, so money is now 'tight'...I even looked on line about replacing the dang thing myself. Sigh. So how much would this cost me?
Thank you Michelle.
Yes, I got it. I sent you the model #. Here it is again.
OK. I'm going to talk to the computer store, see about buying the MB and then see if I can't get someone with experience to put it in for me. Thanks Richie.
I'm contacting the company in the video also. Thanks so much. Have a good one.