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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 26930
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 8 7 Vista XP etc.
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I am running windows 8. The Dropbox app is on my start menu.

Resolved Question:

I am running windows 8. The Dropbox app is on my start menu. How do I move or save or copy files from the desktop to dropbox?
Submitted: 1 year ago.
Category: Computer
Expert:  Charles A. Roberts replied 1 year ago.

Hello my name is XXXXX XXXXX I will do whatever I possibly can to help answer your questions. I am sorry you have ran into this kind of complication. Are you meaning, How do I add or upload files to your Dropbox? Also have you looked over this help link on this kind of inquiry? https://www.dropbox.com/help/90/en

 

Customer: replied 1 year ago.

NO I do not mean that. In windows 8 my dropbox app is in the start menu.


My desktop is another window. How do I move files from the desktop to dropbox?

Expert:  Charles A. Roberts replied 1 year ago.

Ok first you are going to want that program on your desktop just letting you know the app is not the best of ideas in the windows 8 platform at all. Have you downloaded it from this location yet? https://www.dropbox.com/

 

Customer: replied 1 year ago.

yes and it went to the start page not to my desktop

Expert:  Charles A. Roberts replied 1 year ago.
That' strange standby I am going to have another expert have a look at this for you, I am not really quite sure stand by please.
Expert:  Viet - Computer Tech replied 1 year ago.

Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about this issue. Please click on the website below and allow the ScreenConnect remote program to run, then I will be able to chat with you and fix this issue directly for you:

 

http://166.78.231.170:8040/?Session=b604fc7b-c509-4c22-a1c0-84d3dd0581a6


If prompted, click on More info..., then Run anyway. Thank you.

Expert:  Viet - Computer Tech replied 1 year ago.

On the windows 8 computer, please click on the website below, and allow the ScreenConnect remote program to run:

http://166.78.231.170:8040/?Session=dc7ede6b-de6e-4983-8af4-b209082c6d6c

; if prompted, click on More info..., then click on Run anyway. Thank you.

Expert:  Viet - Computer Tech replied 1 year ago.
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.

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Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 26930
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 8 7 Vista XP etc.
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Viet - Computer Tech
Viet - Computer Tech
Tech Support Specialist
26930 Satisfied Customers
Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 8 7 Vista XP etc.