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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35791
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I am running windows 8. The Dropbox app is on my start menu.

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I am running windows 8. The Dropbox app is on my start menu. How do I move or save or copy files from the desktop to dropbox?

Hello my name is XXXXX XXXXX I will do whatever I possibly can to help answer your questions. I am sorry you have ran into this kind of complication. Are you meaning, How do I add or upload files to your Dropbox? Also have you looked over this help link on this kind of inquiry? https://www.dropbox.com/help/90/en

 

Customer: replied 3 years ago.

NO I do not mean that. In windows 8 my dropbox app is in the start menu.


My desktop is another window. How do I move files from the desktop to dropbox?

Ok first you are going to want that program on your desktop just letting you know the app is not the best of ideas in the windows 8 platform at all. Have you downloaded it from this location yet? https://www.dropbox.com/

 

Customer: replied 3 years ago.

yes and it went to the start page not to my desktop

That' strange standby I am going to have another expert have a look at this for you, I am not really quite sure stand by please.

Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about this issue. Please click on the website below and allow the ScreenConnect remote program to run, then I will be able to chat with you and fix this issue directly for you:

 

http://166.78.231.170:8040/?Session=b604fc7b-c509-4c22-a1c0-84d3dd0581a6


If prompted, click on More info..., then Run anyway. Thank you.

On the windows 8 computer, please click on the website below, and allow the ScreenConnect remote program to run:

http://166.78.231.170:8040/?Session=dc7ede6b-de6e-4983-8af4-b209082c6d6c

; if prompted, click on More info..., then click on Run anyway. Thank you.

I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.

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Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35791
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
Viet - Computer Tech and 9 other Computer Specialists are ready to help you