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Ansh P.
Ansh P., Computer Systems Analyst
Category: Computer
Satisfied Customers: 8148
Experience:  Professional computer engineer working as systems developer with top multinational company.
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I am trying to sign on my computer and a message appears that

This answer was rated:

I am trying to sign on my computer and a message appears that says:

The User Profile Service failed the logon - User Profile can not be loaded.

What do I do now ?

Tech Specialist :

Hi Welcome to JustAnswer.com I am Tech Specialist and today, I will be trying my best to solve your issue.

Tech Specialist :

Is the computer nearby now?

Tech Specialist :

Let me know when ready to chat pleaase.

Customer:

yes

Tech Specialist :

Thanks, XXXXX XXXXX down that computer, if it's not already

Customer:

done

Tech Specialist :

Now start it up and as soon as it starts, keep tapping the F8 key in your keyboard

Tech Specialist :

Advanced Menu Option will appear

Tech Specialist :

Choose safe mode in the menu to continue

Customer:

yes

Customer:

which one

Customer:

with networking

Customer:

or with command prompt

Customer:

or just plain safe mode

Tech Specialist :

Safe mode or safe mode with networking

Customer:

i just did safe mode only

Tech Specialist :

not an issue, it should start up fine now

Tech Specialist :

Let me know once you are into desktop

Customer:

i am at the sign on screen

Tech Specialist :

Login normally

Customer:

preparing your desktop

Customer:

icons are up

Tech Specialist :

Great

Customer:

it is saying this tho

Tech Specialist :

Yes?

Customer:

failed to connect to window service - Windows cound not connect to the syte event notification

Customer:

system*

Tech Specialist :

not an issue

Tech Specialist :

now do this please

Tech Specialist :

Click on start(left bottom of the screen) > Type System Restore in search > Hit enter.
In system restore choose a date when everything was running fine > Continue with the restore process > Computer will restart after a restore.
Note: You will not loose any data or information during a restoration process.

Tech Specialist :

After it restarts, it should work fine

Tech Specialist :

Let me know how it goes.

Customer:

ok - restarting now

Tech Specialist :

Great

Customer:

or rebooting

Customer:

not out of the woods yet

Tech Specialist :

Not an issue, I will wait. :-)

Customer:

Home Free :)

Ansh P. and 7 other Computer Specialists are ready to help you

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