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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 25487
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 8 7 Vista XP etc.
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Hi, when my friend cancelled her subscription and then resubscribed,

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Hi, when my friend cancelled her subscription and then resubscribed, about 5 of her last connections still appeared...and it actually showed on the screen that some of those connections were online at that time, and that they had just viewed her profile....iI now with today's tecnology, anything can go haywire especially with so many people that are on zoosk, but can this happen now and again? Thanks
Submitted: 11 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 11 months ago.

Hello Judy! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.


I'm sorry about the issue. Actually, this is normal. When you cancel the subscription, Zoosk would still keep your profile, in case, you need it again in the future. Also, when you re-subscribe, your connections see that you are online now, so they can view your profile. Here are some steps you can do in the future if you'd like to remove your information from Zoosk:

- You can remove connections/people from your profile/account:
https://zoosk.zendesk.com/entries/20537351-How-do-I-remove-a-Connection-

- You can delete your Zoosk account/profile:
https://zoosk.zendesk.com/entries/389291-How-do-I-deactivate-my-profile-

Please let me know if you have any further question. You can click on the Reply to Expert tab below and reply back to me, so I can help further as needed. Thank you very much.

Customer: replied 11 months ago.

Hi just wondering, if once you use the remove connection/people from your profile, is it possible for one of them to just "slip through" back again into your account/profile? Once again, I understand technology, esp.Zoosk being the largest dating site out there, but what are the chances? Also can you tell if someone has blocked you?

Expert:  Viet - Computer Tech replied 11 months ago.
No, no connection can just slip through; only you can allow the connections you want. And no, for privacy/security purpose, Zoosk does not let you see someone who has blocked you.

Please let me know if you have any further question. Thank you
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 25487
Experience: Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 8 7 Vista XP etc.
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