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James
James, Sr. Computer Support Expert
Category: Computer
Satisfied Customers: 15908
Experience:  20 years of experience building, fixing and servicing PCs and operating systems.
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I have tried several passwords and nothing. I am fully charged

This answer was rated:

I have tried several passwords and nothing. I am fully charged and on wifi. i am using the 8 digit password XXXXX they do not work either.
Hi,

Can you tell me a bit more about the problem please?

The password XXXXX are having an issue with - is it for a wireless network or something else?

Thanks,

J.
Customer: replied 3 years ago.

Yes it s wifi

Thank you.

Are you using a computer right now, and is it connected to the same WiFi network?


J.
Customer: replied 3 years ago.

yes

Hi,

I'd like to start a remote support session with you. This mean I'll be able to look at your screen together with you, and help you personally.

Would that be ok with you?

Appreciated!

J.
Customer: replied 3 years ago.

I don't know how to do that

Not to worry - I'll take care of it.

Please click here to start.

Important - if we are NOT connected within 5 minutes, something is NOT working right.
Please come back to justanswer.com and let me know - we will try something else!

Thanks,

J.
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