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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 30148
Experience:  Over 20 years of consulting to the IT industry
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my desktop is stuck it happen last night. the stuck on 9:4

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my desktop is stuck it happen last night. the stuck on 9:45
Thanks for your Question. My name is XXXXX XXXXX I look forward to assisting you.

Are you able to turn it off?

What screen is it stuck on?

Thank you
Customer: replied 3 years ago.

my screen is stuck on you tube

ok, can you hold the power button in until the computer turns off.

Then press it again and tell me if it then starts correctly please.

Let me know please

Thank you
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