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Marco
Marco, IT Consultant
Category: Computer
Satisfied Customers: 688
Experience:  10+ years of experience as an IT Consultant.
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user profile cant be loaded it says user profile service

This answer was rated:

user profile cant be loaded it says
user profile service failed the logon

businesslegions :

Hi there,

businesslegions :

My name is XXXXX XXXXX I'll be assisting you with this issue.

businesslegions :

PLEASE NOTE: If this chat is idle for 5 minutes (no messages received by either party) it times out. If you do login to this chat and it appears I'm offline, please leave me a message here and I'll connect as soon as I can.

businesslegions :

there are a few options available

businesslegions :

can you start the computer and keep pressing F8

businesslegions :

it should come up with a black window with a menu

businesslegions :

select safe mode

Customer:

I am retarting now do I hold f8

Customer:

where is safe mode

Customer:

I have menu up but I cant find safe mode

businesslegions :

what are the options?

Customer:

config

Customer:

date time, security, startup, restart, hdd diagnostic program

businesslegions :

did you press F8 or F2?

Customer:

F*

Customer:

F8

Customer:

it com in BIOS setup utility

businesslegions :

can you tell me the brand and model of your computer?

Customer:

lenova thinkpad T410

businesslegions :

does it have windows 7?

Customer:

yes

businesslegions :

ok are you holding down the F8 key

businesslegions :

or tapping it?

Customer:

I held it down

businesslegions :

ok sorry

businesslegions :

can you just tap on it

businesslegions :

as soon as you start it up

Customer:

okay will do

businesslegions :

ok great

Customer:

it come up stuck key 42 error 0210

Customer:

press f1 to setup

businesslegions :

ok that means you might have press it a few too many times

Customer:

okay

businesslegions :

wait until the lenovo is displayed

Customer:

okay I log in safe mode

businesslegions :

yes go into safe mode

Customer:

okay im in

businesslegions :

ok now

Customer:

what next

businesslegions :

we need to go through one of the methods described here <click here>

businesslegions :

there are three methods

businesslegions :

I would use method 2

businesslegions :

and try to fix a corrupted user profile

Customer:

okay will try now

businesslegions :

ok

businesslegions :

how did you go?

businesslegions :

let me know if you get stuck

Customer:

all sorted thankyou created new profile and all good thankyou so much

businesslegions :

no problem

Marco and other Computer Specialists are ready to help you