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Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8006
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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i can not get .4 framework to download

Resolved Question:

i can not get .4 framework to download
Submitted: 8 months ago.
Category: Computer
Expert:  Jerry Hannell replied 8 months ago.

XXXXX XXXXXnell :

Hello and welcome to Just Answer. My name isXXXXX will be happy to assist you today.
---
Hello sir/madam, are you currently using the computer in question now?

Customer:

yes

XXXXX XXXXXnell :

are you trying to install net framework 4.5 ?

XXXXX XXXXXnell :

most recent version is 4.5

Customer:

no just 4, that is what my software that I am trying to run tells what I need. I just did an upgrade to software and not it cannot lauch.

XXXXX XXXXXnell :

i am preparing the download link

Customer:

ok

XXXXX XXXXXnell :

DANGEROUS URL REMOVED

XXXXX XXXXXnell :

can you download the link above and install

Customer:

can you give me the instructions to do that, it does not seem to be a link

XXXXX XXXXXnell :

when you click on the link what happens ?

Customer:

nothing, it my get highlighted but does not go to any site

XXXXX XXXXXnell :

it will automatically start the download (no any site will open)

XXXXX XXXXXnell :

can you right click on the link > save (or save target as)

Customer:

it just says save page as

XXXXX XXXXXnell :

can you right click on the link

XXXXX XXXXXnell :

which options do you see ?

Customer:

back

Customer:

back reload bookmark this page etc

XXXXX XXXXXnell :

DANGEROUS URL REMOVED can you right click on the link exactly

Customer:

It did not come as a link

XXXXX XXXXXnell :

how do you see it ?

XXXXX XXXXXnell :

as a text?

XXXXX XXXXXnell :

i will change the link

Customer:

ok

XXXXX XXXXXnell :

http://tinyurl.com/6lvc7pe

XXXXX XXXXXnell :

http://tinyurl.com/6lvc7pe



Customer:

ok got it what do you want me to do

XXXXX XXXXXnell :

can you install it

XXXXX XXXXXnell :

it is net framework 4

Customer:

ok i will try now

XXXXX XXXXXnell :

waiting

Customer:

Thank you very much, the link worked and my program is working. This has been a great experience!!!!! Thanks Again.

XXXXX XXXXXnell :

you are welcome. i will be happy if you rate my assistance (bad-ok-good etc..) before leaving. have a nice day,best regards.

Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8006
Experience: Experience in Windows environment. ASP, Visual Basic, Ajax
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