My name is XXXXX XXXXX I'll be assisting you with this issue.
PLEASE NOTE: If this chat is idle for 5 minutes (no messages received by either party) it times out. If you do login to this chat and it appears I'm offline, please leave me a message here and I'll connect as soon as I can.
When you select Add Photos
did you receive my previous message?
When you add photos, can you try to select 1 jpg image
Hi I'm Roy, I hope you can help me with my problem with Roxio Creator NXT. Can i Do That in Roxio
yes when you click on Create Slideshow
Many thanks for your help I will Give it a go.
I can wait for you here
whilst you test it
just make sure you select Add Photos
how did you go?
I clicked on photo but it reads PNG Image I can't change them to JPG
ok since it's png
it needs to be converted to jpg
You can use this website to do the conversion : http://www.convertmyimage.com/
at the bottom you will see the Browse
The photo's are in PNG Image I've tried to change to JPG as suggested but will not happen in add photos.
how did you change it to jpg?
I didn't have to. In Add Photo's the bottom bar had a Line which said "All formates, which included PNG, and this is working fine Many Thanks ROY.