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How did you pay for the purchase?
are you still there?
yes, sorry, I've just purchased this computer and am not familiar with windows 8
yes... windows 8 is not the most intuitive
I paid for my purchases with paypal.
ok that's a good thing
you can dispute the payment
because you never received your goods/services
I was able to play for a couple of weeks after the new computer, but then I have not been able been able to log on. I have seen in the foryums that others are having the same problem as I have. I am wondering if there could be a class action law suit filed.
I'm not sure but zynga is a big company
it could be just a bug or clitch
with their systems
The purchases I paid for said I was to get a set number of "crowns" daily. Since I can't log on to the game, I can't receive them.
do you play using facebook?
Well, if you look at their forums, they have many people who give up playing. I think its unfair if they take our money then don't deliver.
yes i agree with you
but they do have a refund policy
I usually play via the Zynga website. Altho I have tried to play thru FB
If I can't get anyone to answer my questions, its hard to have a conversation about it. I will try again to get an answer from the ynga website.
they are probably trying to avoid answering the questions
because so many people have had issues
My main question was is there a class action lawsuit against them? lol\
no there isn't
I don't mind paying the money, but expect to get something in return.
there could be a glitch on your account
ok. If you can tell me a way to either play the game or get my money returned, I
I'd appreciate it.
so since you paid via paypal
you can ask for a refund using this method <click here>
How can I find out if there is a glitch? I've emailed and asked questions in the forum. For over a week.
you will have to wait for their response
as they have thousands of requests
ok, thanks. I will click on the link you have suggested and will try. Thanks! I will probably get the same results. as brfore... O response
have you tried playing it on a different computer?
Yes I have. And its worse because they know which computer you usually sign on with. Like I said, this is a new computer and at first it was good, then after a week, I just get the "you've lost your magic please refresh" window.
yes sounds dodgy
The bad thing is that during the week that everything was good, they kindly accepted my money.
I can't see whether you received my last msg, but they took my money during the week that everything was was good.
that's because all companies want money
ok. thanks again. I will rate your performance. Thank you for your help.
hopefully you will get your money back
since you used paypal