For Online Computer Support, Ask a Computer Technician
My name is XXXXX XXXXX I'll be assisting you with this issue.
PLEASE NOTE: If this chat is idle for 5 minutes (no messages received by either party) it times out. If you do login to this chat and it appears I'm offline, please leave me a message here and I'll connect as soon as I can.
are you looking to get a refund for the microsoft windows 8 upgrade?
yes please when will we get it
when did you send the request to microsoft?
sorry what do you mean by tonight?
we sent it at 1045pm Australian time
they are not open at this time
that department works only during business hours
I am loading windows 7 now getting rid off windows 8 I want my money now
where did you purchase it from?
do you realise that this is not microsoft?
aren't you from Australia?
strange that you purchased it from germany
also you know that we are not microsoft
who do we ring to get our refund on windows 8
did you receive an email with the activation details and contact details?
no we didnt
so how did you get the download links and activation code?
it came on by itself
how did you pay for it
St George visa card
did the transaction go through already?
yes it did
did it say microsoft?
thats the contact details
thank you very much for your help