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Hello and thank you for your question, I would be happy to help you today. Are you the only that logs into this computer using this user name?
Do you have the Windows XP installation CD?
no, I can't find it..
it was a 2002 Windows XP version
So when you press ctrl+alt+del, what is in the username box?
so, I just got in by restarting in safe mode, guess I answered my own question. sorry for taking your time.
Okay. That doesn't sound like a password XXXXX?
I don't think it was... I believe my account was locked and I didn't know the username nor the password. I was able to restart in safe mode to access the administrator account and change my information, not sure what the true problem was but now I was able to get in.
Okay, as long as you were able to get in that is the main thing. You might want to consider making a password XXXXX disc just in case this ever happens again.
I will. thank you.
Have a good night and please come back and see us if you ever need further assistance.
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