I have just held down the power button longer than before and it has rebooted.
I am so very glad!! If it ever freezes again just hold the power button down till it shuts off it can usually get the machine to restart. Just make sure it loads into windows without a problem. Thank you for contacting us Siera.
If you have any further questions, please feel free to let me know...Please don't leave negative feedback, Positive Feedback and Bonuses are not expected, but are always appreciated! You will be getting a survey on my assistance and information It would be greatly appreciated to let Superiors know how I am doing thank you and please try and have a good day.