Hello, and thanks for your question. My name is XXXXX XXXXX I will help you today.
First please do a quick reset on your Kindle Fire HD.
To reset your Kindle, press the Power
switch and hold it for 20-30 seconds
. Your Kindle will be rebooted. If your Kindle Fire HD does not turn on, press Power switch to turn it on. See if you can use the keyboard again.
If not working, you can swipe down from top of the screen. Tap Wireless
. Tap Bluetooth
Here you will see the Keyboard connection. Tap and HOLD the connection and select Remove/Delete.
When done, tap scan for devices and pair/connect back to keyboard.
If this method did not work or you need more help, please reply back to continue our conversation. If you do not require further assistance, kindly rate my service. Thank you!