Hello Sir. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.
Have installed K-Lite codec as suggested. Results are the best achieved so far. My Pictures now shows a thumb nail image when the folder is opened and plays the mov file. However, the video runs in slow motion and the audio is very scratchie !!! MPC has no problem opening and playing the AVI files.
Do you think we can fix, or is it that Windows XP does not support MOV ???
Have tried Quicktime without sucess !!! Similar results as MPC.Is it possible to covert the MOV files to AVI ???
Have downloaded "this freeware"Too hard, too time consuming !!!
I really need something that my wife can easily use.
Looks like I am up for a new computer !!!
Thanks for your help, may talk again tomorrow.
Thanks for your help, information and patience !!!
Hi Sir, Thank you very much for the positive rating and bonus. Remember us, when you need any assistance again. Your business is very valuable for us. You can ask a question directly to me by going to http://www.justanswer.com/computer/expert-jinsmn/ Now let me file this question as closed. Regards Jins