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Thank you Charles. The make of the computer is Toshiba Model No PSC 13A-00Y-002. That is correct we do not have a copy of windows 7 on disk.
Toshiba must have closed down in your area Toshiba is still a thriving company your recovery disk it is still available actually. Have you tried contacting them to get your original recovery software yet?
It is our local dealer " Tully Computers" that has closed down. Would it be possible for me to get a disc elsewhere. Thank you Charles.