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James, Sr. Computer Support Expert
Category: Computer
Satisfied Customers: 15908
Experience:  20 years of experience building, fixing and servicing PCs and operating systems.
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I bought a Dell Inspiron 15 15.6" Laptop and cant get audio

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I bought a Dell Inspiron 15 15.6" Laptop and cant get audio to work on Skype I cannot hear he person on the other end and they cannot hear me. Audio on computer works fine. Can you help me set up audio on Skype?

I'd like to start a remote support session with you. This mean I'll be able to look at your screen together with you, and help you personally.

Would that be ok with you?


Customer: replied 3 years ago.




Thank you.

Please click here to start.

Important - if we are NOT connected within 5 minutes, something is NOT working right.
Please come back to and let me know - we will try something else!


Customer: replied 3 years ago.



Customer: replied 3 years ago.

having trouble joining now on option 4

Let's try a different way.

Go to

Click Start Meeting.

Download and run the file, then give me the meeting ID from the top (9 digit number).

Customer: replied 3 years ago.

i was able to join on the 5th or 6 \th option Can you see my entrance? I just read your last email after I joined

Actually, it doesn't look like the session opened, I'm very sorry.

My side still says "waiting for customer".

Can you please try the option?

Customer: replied 3 years ago.


Thanks! I'll be waiting for that meeting number.

Customer: replied 3 years ago.

i just joined that site with a 14 day trial I don't see any 9 digit # can you direct me please?

no need to join the site.
Simply press Cancel, and then press Start Meeting - should be a big orange Start Meeting button on the middle.

Do you see it?
Customer: replied 3 years ago.


Thank you.
Please approve control
Please allow control - thanks!
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