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Marco
Marco, IT Consultant
Category: Computer
Satisfied Customers: 688
Experience:  10+ years of experience as an IT Consultant.
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I am trying to call my parents in Brazil over a week and the

This answer was rated:

I am trying to call my parents in Brazil over a week and the magicJack is not going through

businesslegions :

Hi there,

Have you purchased International credits?

businesslegions :

You can login to your magic jack account and check this

Customer:

yes

businesslegions :

do you get any dial tones when you call the international full number

Customer:

no, no signal

businesslegions :

what about when you call your cell?

Customer:

yes, it works local calls

businesslegions :

umm sounds like you have been disabled for calling international numbers

businesslegions :

try contacting magicjack and ask them to check your account

Customer:

well I can not find their number. Can you provide me with their number?

businesslegions :

yes

businesslegions :

try going here and chat to them http://www.magicjack.com/techchat/

businesslegions :

save some money

businesslegions :

click on search

Customer:

ok. Thanks

businesslegions :

no worries

businesslegions :

all the best

businesslegions :

if you can take a minute to rate my services that will be great

businesslegions :

the smiley faces to rate

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