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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have a new computer with Windows 8 on it - my printer is a Hewlett P

Customer Question

I have a new computer with Windows 8 on it - my printer is a Hewlett Packard Deskjet 970Cxi. They do not seem to be compatible - I am unable to print. I had soft ware HP Deskjet 882C on my old coputer - I can't believe I have to pay to get the HP printer I have had for years connected to my new computer.

What should I do??
Submitted: 3 years ago.
Category: Computer
Expert:  James K. replied 3 years ago.

My name is James

Welcome to Just Answer

firstly we are not HP

But i can help you with the issue

Is it Windows 8 32B or 64B you have ?

Customer: replied 3 years ago.

I don't know.


Expert:  James K. replied 3 years ago.
Not a Problem

I can remote on and fix this for you

Do you have the printer there ,

I can send you a link and install the driver for you if you wish ?