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Marco
Marco, IT Consultant
Category: Computer
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Computer

My asus memo pad 7 wont turn on. It constantly flashes asus

My asus memo pad 7... Show More
My asus memo pad 7 won't turn on. It constantly flashes asus splash screen but never turns on. Before that it was charging overnight and the battery meter never moved past 0%
Submitted: 3 years ago.
Category: Computer
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replied 3 years ago.

businesslegions :

Hi there,

businesslegions :

My name is Marco and I'll be assisting you with this issue.

businesslegions :

PLEASE NOTE: If this chat is idle for 5 minutes (no messages received by either party) it times out. If you do login to this chat and it appears I'm offline, please leave me a message here and I'll connect as soon as I can.

businesslegions :

Can you please disconnect the power cable and remove the battery

businesslegions :

wait for about 1 minute then turn it on

Customer :

I cant remove the back cover.

Customer :

I cant remove the back cover

businesslegions :

ok

businesslegions :

have you tried holding the power button

businesslegions :

if not there is a small hole on the right hand side

businesslegions :

but this will reset your pad

businesslegions :

and you will lose your data if you hold on to the reset button

businesslegions :

are you still there?

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