No, I have two laptops and the message is the same.
Again I am terribly sorry to hear about this complication. I see, This means that the partition has malfunctioned. There is however a software that can retrieve the data from the drive. Here is the link: http://www.easeus.com/download.htm
You will want the data recovery wizard. That software can save the data on that drive. Keep in mind the free version can only save 1 GB of data you would need to buy it to actually save more. I have used this software and I have noticed a lot of good things about this software. Keep in mind once you save the data you will need to format the external hard drive.
Hello this is Charles I spoke with you on the 2nd I was just wondering if you are still needing assistance with your external hard drive.
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